Managed IT Solutions

ALL IT NEEDS

AT ONE STOP

At iTaz, we provide the full suite of services of a fully staffed IT department – at a fraction of the cost of having an in-house team.

Whether companies need help with specific monitoring and management or a holistic care solution, we can assist with 24/7 Service Desk, End User Compute, Infrastructure Management, Service Integration and Management.

So, instead of hiring and maintaining your own in-house IT team, iTaz can be your single Managed IT Solutions provider.

24/7 SERVICE DESK

Singapore-based multilingual Managed IT Service Desk, ready to assist your organisation 24/7/365

END USER COMPUTE

A fully equipped team to take care of all end user needs from workplace transformations to day-to-day support and management.

INFRASTRUCTURE MANAGEMENT

Certified professionals to monitor and manage your company’s infrastructure availability, performance and health 24x7x365

SERVICE INTEGRATION AND MANAGEMENT

A dedicated team to manage all cross-supplier performance, or engage in specific processes

Your bespoke solution

We understand every business has requirements that are different, which is why we tailor our services to suit you.
Whether you’re looking to fully outsource your IT, or want a co-source partner
alongside your existing teams and suppliers, speak to us to find out how we can help you.

IT OUTSOURCING

Supporting your IT needs at a fraction of in-house cost

IT CO-SOURCING

Working with your in-house team to meet business goals

We can help you:

At iTaz, we believe in helping clients get the most from their technology investments and IT applications. With our keen focus on innovation and deep experience in optimising services to needs, clients can be sure of enjoying infrastructure health and well-being, and most importantly, be assured of productivity and efficiency gains.

ENHANCE USER EXPERIENCE

ENRICH WORKFORCE PRODUCTIVITY

EFFECT COST-EFFICIENCY GAINS

ENGENDER EMPLOYEE HEALTH & WELL-BEING

ENABLE AGILITY & INNOVATION

THE iTAZ EXPERIENCE

PROCESS

Service Desk system that delivers customised service optimised to clients’ needs

EXPERIENCE

Deep experience of enterprise-grade solutions and dynamic response to ensure agility of IT infrastructure

SERVICE QUALITY

First Contact Resolution and positive customer experience with assurance in delivery

FLEXIBILITY

Modular services, customized packages and co-source options to help clients reach their potential

INNOVATION

Best-of-class, future-proof solutions and know-how

COVERAGE

24/7/365 Service Desk ensuring zero downtime

Tangible Business Value

In today’s highly dynamic and ever-connected business ecosystem, we understand how important effective IT services are in the successful and efficient undertaking of any business operation.

To deliver what our clients truly need, we believe in getting to know our clients and really understanding their business by ‘walking in their shoes’. Here’s what our clients have realized with partnering us –

Itaz

IT SOLUTION+SERVICES

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