PERFORMANCE FULLY

OPTIMISED

From managing processes, applications, equipment to systems, iTaz’s Infrastructure Management provides the essential operation components to power businesses forward.

Our full suite of support, monitoring and management services ensures your company infrastructure resources are fully optimised, while overheads are kept low, so your business can stay agile and keep pace continually with innovation.

We can help you to:

Remote Support

Remotely resolve majority of incidents

Device Monitoring

Continuously monitor network devices for real-time health overview

Capacity Management

Manage resources for your company’s immediate & future needs

Availability Management

Implement IT service resources for defined targets

Performance Management

Manage IT infrastructure to meet your company’s KPI, service level and budget objectives

System Administration

Ensure uninterrupted & optimal performance of your IT system

Health Checks

Maintain network health through realtime monitoring

Patch Management

Administration of software and application patches for optimal performance & security

Optimisation

Optimise infrastructure performance and security to achieve improved reliability & increased agility

Enable agility & innovation

Future-proof business through closing IT gaps and integrating essential technology resources

Our Three Prong Approach To Infrastructure Management

1. Support

Provide appropriate technical resources 24/7 to address issues rapidly and prevent/reduce downtime.

2. Monitoring

Constant watch on systems and applications. Identify issues and address them rapidly. Generate reports monthly and analyse developing trends.

3. Management

Optimise infrastructure with appropriate configuration, system housekeeping and system assessment to asertain optimal performance and usability.

Itaz

IT SOLUTION+SERVICES

Get in Touch

Whatever your query or requirements, we’d love to hear from you.