PERFORMANCE FULLY

OPTIMISED

From managing processes, applications, equipment to systems, iTaz’s Infrastructure Management provides the essential operation components to power businesses forward.

Our full suite of support, monitoring and management services ensures your company infrastructure resources are fully optimised, while overheads are kept low, so your business can stay agile and keep pace continually with innovation.

We can help you to:

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Remote Support
Remotely resolve majority of incidents
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Device Monitoring
Continuously monitor network devices for real-time health overview
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Capacity Management
Manage resources for your company’s immediate & future needs
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Availability Management
Implement IT service resources for defined targets
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Performance Management
Manage IT infrastructure to meet your company’s KPI, service level and budget objectives
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System Administration
Ensure uninterrupted & optimal performance of your IT system
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Health Checks
Maintain network health through realtime monitoring
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Patch Management
Administration of software and application patches for optimal performance & security
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Optimisation
Optimise infrastructure performance and security to achieve improved reliability & increased agility
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Enable agility & innovation
Future-proof business through closing IT gaps and integrating essential technology resources

Our Three Prong Approach To Infrastructure Management

1. Support

Provide appropriate technical resources 24/7 to address issues rapidly and prevent/reduce downtime.

2. Monitoring

Constant watch on systems and applications. Identify issues and address them rapidly. Generate reports monthly and analyse developing trends.

3. Management

Optimise infrastructure with appropriate configuration, system housekeeping and system assessment to asertain optimal performance and usability.

Itaz

IT SOLUTION+SERVICES
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